> ## Documentation Index
> Fetch the complete documentation index at: https://docs-classic.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dialogflow

> The Dialogflow Endpoint enables you to connect your AI Agent to the Dialogflow platform.

![Dialogflow Endpoint logo](https://mintcdn.com/cognigy-docs-legacy/RomCLoWcsmr9N2pz/_assets/ai/deploy/endpoint-reference/dialogflow.png?fit=max\&auto=format\&n=RomCLoWcsmr9N2pz\&q=85\&s=737dd9ca7b1d43818f8a8feaab2dcd54)

> [!WARNING]
>
> As of Cognigy 2026.17.0, the Dialogflow Endpoint is deprecated. You can't create new Dialogflow Endpoints. The removal is planned for January 2028. Existing Dialogflow Endpoints continue to work until the removal date.

The Dialogflow Endpoint enables you to connect your AI Agent to the [Dialogflow platform](https://dialogflow.cloud.google.com/).

## Prerequisites

* Access to [the Dialogflow platform](https://dialogflow.cloud.google.com/).
* A fallback intent named **Default Fallback Intent** in Dialogflow with webhooks enabled.
* For Phone Gateway, a configured Dialogflow Phone Gateway and a connected phone number.

## Generic Endpoint Settings

Learn about the generic Endpoint settings on the following pages:

* [Endpoints Overview](https://docs-classic.cognigy.com/ai/agents/deploy/endpoints/overview)
* [NLU Connectors](https://docs-classic.cognigy.com/ai/platform-features/nlu/external/nlu-connectors/overview)
* [Data Protection & Analytics](https://docs-classic.cognigy.com/ai/agents/deploy/endpoints/data-protection-and-analytics.md)
* [Real-Time Translation Settings](https://docs-classic.cognigy.com/ai/agents/deploy/endpoints/real-time-translation-settings.md)
* [Transformer Functions](https://docs-classic.cognigy.com/ai/for-developers/transformers/overview)

## Specific Endpoint Settings

> [accordion] Dialogflow Settings
>
> | **Parameter** | **Description** |
> | - | - |
> | Reparse Slots | A toggle that lets you combine Dialogflow and Cognigy NLU. This feature allows slots found by Dialogflow to be passed to Cognigy and further processed by its NLU. |

## How to Set Up

### On the Dialogflow Side

> [accordion] 1. Access an Agent
>
> 1. Log in to Dialogflow, then select your agent.
> 2. Ensure intents are configured.
> 3. Create an intent named **Default Fallback Intent**.
> 4. In the **Fulfillment** section of your Dialogflow agent, enter the Endpoint URL to enable webhooks.

> [accordion] 2. Set up Integrations
>
> 1. Choose from supported integrations:
>    * **Built-in Telephony**: AudioCodes, Avaya, Genesys, SignalWire, Voximplant.
>    * **Dialogflow Built-in**: Messenger, Phone Gateway, Web Demo, Facebook, Google Assistant (legacy), and more.
>    * **Google-contributed Open Source**: Kik, Skype, Twilio, Viber, and more.
> 2. Then, follow Dialogflow's instructions to enable Google Actions Account linking.

### On the Cognigy Side

> [accordion] 1. Create a Dialogflow Endpoint
>
> 1. In the left-side menu of your Agent, click **Deploy > Endpoints**.
> 2. On the **Endpoints** page, click **+ New Endpoint**.
> 3. In the **New Endpoint** section, do the following:
>    1. Select the **Dialogflow** Endpoint type.
>    2. Specify a unique name.
>    3. Select a relevant Flow from the list. Save changes.
> 4. Copy the URL from the **Endpoint URL** field.

> [accordion] 2. Handle the `TELEPHONY_WELCOME` Message
>
> 1. In your Flow, add a Once Node or an Intent rule that triggers on `TELEPHONY_WELCOME` and greet the user, for example, `Welcome to our service! How can I help you today?`.

## More Information

* [Cognigy Help Center: Dialogflow Intro ](https://support.cognigy.com/hc/en-us/articles/360016153980)
* [Cognigy Help Center: Dialogflow Deployment](https://support.cognigy.com/hc/en-us/articles/360016154040)


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