> ## Documentation Index > Fetch the complete documentation index at: https://docs-classic.cognigy.com/llms.txt > Use this file to discover all available pages before exploring further. # Endpoint Reference > Explore pre-built Cognigy Endpoints including Webchat, Voice Gateway, REST, and third-party integrations. [Updated in 2026.20.0](https://docs-classic.cognigy.com/release-notes/2026.20.md) Cognigy includes many pre-built Endpoints that you can configure. ## Cognigy Endpoints The following Endpoints are specific to the Cognigy platform: > [card] [Cognigy Webchat](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/webchat.md) > > An open-source web-based chat widget that can be embedded on any website. You can use either the Webchat v3 Endpoint or the Webchat v2 Endpoint. > [card] [Cognigy Voice Gateway](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/voice-gateway.md) > > Lets you connect to SIP interfaces, so your AI Agent can be connected to the phone network. > [card] [Cognigy Voice Copilot](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/voice-copilot.md) > > Used for integration between call centers and Agent Copilot for voice use cases. > [card] [MCP Server](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/mcp-server.md) > > Exposes AI Agent tools via MCP. Acts as a non-conversational tool server for structured tool discovery and execution. > [card] [A2A Server](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/a2a-server.md) > > Exposes a Cognigy.AI Flow as an A2A agent, discoverable and callable by A2A clients. ## Generic Endpoints The following Endpoints are provided for custom integrations: > [card] [REST](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/rest.md) > > Connect to a Cognigy Flow directly through a REST interface. > [card] [Socket](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/socketio.md) > > Connect to a Cognigy Flow directly through a socket client. > [card] [Webhook](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/webhook.md) > > Expose Cognigy Flows via Webhook. ## Third-Party Endpoints The following Endpoints provide integrations with third-party products: > [card] [8x8](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/8x8.md) > > Connect your AI Agent to the 8x8 platform. > [card] [Amazon Alexa (deprecated)](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/amazon-alexa.md) > > Connect Cognigy to Amazon's voice AI devices like Echo, Echo Dot, and Echo Show. > [card] [Amazon Lex](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/amazon-lex.md) > > Connect your Amazon Lex bots to Cognigy via a Lambda function. > [card] [Avaya CPaaS](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/avaya-cpaas.md) > > Connect your Cognigy resources to an Avaya CPaaS phone number. > [card] [Azure Bot Services](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/azure-bot-services.md) > > Connect your AI Agent to all Azure Bot Service channels. > [card] [Bandwidth](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/bandwidth.md) > > Connect your AI Agent to the Bandwidth communications platform. > [card] [Dialogflow (deprecated)](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/dialogflow.md) > > Connect Flows to all channels supported by Dialogflow. > [card] [Facebook (Meta) Messenger](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/facebook-messenger.md) > > Integrate with Facebook's messaging app and platform. > [card] [Genesys](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/genesys.md) > > Connect to Genesys Cloud CX using the Genesys Bot Connector. > [card] [Intercom](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/intercom.md) > > Connect with the Intercom live chat platform. > [card] [LINE Messenger](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/line-messenger.md) > > Integrate with the popular LINE messaging and voice app. > [card] [Microsoft Teams](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/microsoft-teams.md) > > Integrate your AI Agent with Microsoft Teams. > [card] [NiCE CXone](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/nice.md) > > Connect AI Agents to the NiCE CXone platform. > [card] [RingCentral Engage](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/ringcentral-engage.md) > > Customer engagement with built-in live chat and multichannel support. > [card] [Slack](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/slack.md) > > Integrate with Slack for communication and collaboration. > [card] [Sunshine Conversations](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/sunshine-conversations.md) > > Connect to multiple channels via Zendesk Sunshine Conversations. > [card] [Twilio](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/twilio.md) > > Connect to Twilio to handle voice interactions. > [card] [Twilio SMS](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/twilio-sms.md) > > Connect to Twilio to handle chat interactions via SMS and WhatsApp. > [card] [Userlike](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/userlike.md) > > Integrate with the Userlike live-chat platform. > [card] [WhatsApp](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/whatsapp.md) > > Connect Cognigy resources to WhatsApp via the Meta Developer Dashboard. > [card] [Workplace by Facebook (Meta)](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/workplace-by-fb.md) > > Integrate with Workplace by Facebook. > [card] [Zoom](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/zoom.md) > > Connect your AI Agent to the Zoom Contact Center platform. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.