> ## Documentation Index
> Fetch the complete documentation index at: https://docs-classic.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Session Management

The **Session Management** section exists on some Endpoints. Here you can set the session expiration. Once a session has expired, the conversation will restart with the next user input.

The following Endpoints support session expiration:

* [Facebook (Meta) Messenger](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/facebook-messenger.md)
* [Line](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/line-messenger.md)
* [Slack](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/slack.md)
* [TwilioSMS](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/twilio.md)
* [Azure Bot Services](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/azure-bot-services.md)
* [WhatsApp](https://docs-classic.cognigy.com/ai/agents/deploy/endpoint-reference/whatsapp.md)

> [accordion] Default Session Expiration
>
> The default session expiration is set to 30 minutes.

> [accordion] Disable Session Expiration
>
> You can disable session expiration by setting it to 0. This will prevent a user from having multiple sessions in the **Contact Profile**, which reduces the **Analytics** effectiveness.

## Limitations

* By default, the limit is 30 minutes. For on-premises installations, this value can be overridden if a lower value is set in the [Management UI](https://docs-classic.cognigy.com/ai/administer/access/management-ui.md#change-expiration-values) or via the `MAX_SESSION_STATE_TTL_IN_MINUTES` environment variable.


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