> ## Documentation Index
> Fetch the complete documentation index at: https://docs-classic.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Copilot: Knowledge Tile Node

[Updated in 4.72](https://docs-classic.cognigy.com/release-notes/4.72.md)

The *Copilot: Knowledge Tile Node* is an [Agent Copilot Node](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/agent-copilot/overview) that uses [Knowledge AI](https://docs-classic.cognigy.com/ai/agents/develop/knowledge-ai/overview) to provide human agents with accurate information about customer questions.

## Key Features

* The Copilot: Knowledge Tile adds an [Agent Copilot widget](https://docs-classic.cognigy.com/agent-copilot/configure/nodes.md) in which human agents can use a search bar to access [Knowledge Sources](https://docs-classic.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/overview) and find information to answer questions from customers.
* With the [Copilot: Knowledge Tile Node](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/agent-copilot/knowledge-tile.md), you can use the [Search Extract Output Node](https://docs-classic.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-search-and-extraction/search-extract-output.md) to retrieve context-aware information, along with additional materials such as references and videos, with [Source metadata](https://docs-classic.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/overview#source-metadata) and [Chunk metadata](https://docs-classic.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-chunk/knowledge-chunk).

## Prerequisites

* You have configured [Agent Copilot](https://docs-classic.cognigy.com/agent-copilot/getting-started/chat.md).
* You have added a [Large Language Model (LLM) to your Project](https://docs-classic.cognigy.com/ai/agents/develop/gen-ai-and-llms/providers/all-providers.md) that supports [Knowledge Search and Answer Extracting](https://docs-classic.cognigy.com/ai/agents/develop/gen-ai-and-llms/model-support-by-feature.md).
* You have created [Knowledge Sources](https://docs-classic.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/overview).

## Set Up the Copilot: Knowledge Tile

To set up the Copilot: Knowledge Tile, select the Flow where you configured Agent Copilot in **Build > Flows** and add the following Nodes in the Flow editor:

* [If Node](#if-node) — separates the Copilot: Knowledge Tile Node from other Agent Copilot Nodes. This separation prevents the content of other widgets from updating while the AI Agent uses Copilot: Knowledge Tile Node.
* [First Copilot: Knowledge Tile Node](#first-copilot-knowledge-tile-node) — starts the knowledge retrieval.
* [Once Node](#once-node) — guarantees that the Flow executes the Copilot: Knowledge Tile Node once.
* [Second Copilot: Knowledge Tile Node](#second-copilot-knowledge-tile-node) — a duplicate of the first Copilot: Knowledge Tile Node that executes the knowledge retrieval.

### If Node

1. Click **+** under **Start** and add an [If Node](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/logic/if.md).
2. In the **Condition** field, enter `input.data._cognigy._agentAssist.payload.tileId === TILE_ID`, where `TILE_ID` is the Tile ID you created in the [Agent Copilot configuration](https://docs-classic.cognigy.com/agent-copilot/configure/overview.md).

### First Copilot: Knowledge Tile Node

1. After the **Then** Child Node of the If Node, add the first Copilot: Knowledge Tile Node.
   * **Tile ID** — enter the Tile ID you created in the [Agent Copilot configuration](https://docs-classic.cognigy.com/agent-copilot/getting-started/chat.md).
   * **Knowledge Source** — select the Knowledge Source from which you want to retrieve information.

### Once Node

1. Add a [Once Node](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/logic/once.md) after the If Node.

### Second Copilot: Knowledge Tile Node

To copy the first Copilot: Knowledge Tile Node and paste it after the **On First Time** Child Node, do the following:

1. Click the first Copilot: Knowledge Tile Node and press **Cmd + C** or **Ctrl + C**.
2. Click the **On First Time** Child Node and press **Cmd + V** or **Ctrl + V**.

For more detailed information about the Copilot: Knowledge Tile Node, read the [Copilot: Knowledge Tile Node reference](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/agent-copilot/knowledge-tile.md).

## More Information

* [Getting Started with Agent Copilot](https://docs-classic.cognigy.com/agent-copilot/getting-started/overview)
* [Knowledge Sources](https://docs-classic.cognigy.com/ai/agents/develop/knowledge-ai/knowledge-source/overview)
* [Agent Copilot Nodes](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/agent-copilot/overview)
* [If Node](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/logic/if.md)
* [Copilot: Knowledge Tile Node](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/agent-copilot/knowledge-tile.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.