> ## Documentation Index
> Fetch the complete documentation index at: https://docs-classic.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Handover End Detection

> Configure how Genesys Cloud Open Messaging detects when a handover session ends.

Genesys Cloud Open Messaging supports two methods for detecting when a handover session ends.

> [card] [HTTP Webhooks](https://docs-classic.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging-handover-end-detection.md)
>
> Detect handover end events in Genesys Cloud Open Messaging using HTTP webhooks.

> [card] [Amazon EventBridge](https://docs-classic.cognigy.com/ai/escalate/handover-reference/genesys-cloud-open-messaging-with-amazon-eventbridge.md)
>
> Detect handover end events in Genesys Cloud Open Messaging using Amazon EventBridge.


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