> ## Documentation Index
> Fetch the complete documentation index at: https://docs-classic.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Alerts

> Learn how to activate alerts and set up notifications in Ops Center to monitor your AI Agents' operations.

[Updated in 2026.17](https://docs-classic.cognigy.com/release-notes/2026.17.md)

The alert system is deactivated by default.
To use this system, select the [alert](https://docs-classic.cognigy.com/ops-center/monitor/alerts.md) you want to activate.
You can activate alerts for all components, but component-specific activation is not available.

> [accordion] 1. Activate Alerts
>
> 1. In the Ops Center interface, go to the **Overview** tab.
> 2. In the upper-left corner, select **Alerts**.
> 3. On the **Alerts** page, click **Manage Alerts**.
> 4. On the **Alerts** tab, select alerts that you want to activate and apply changes.
>
> Applying changes, whether you are activating or deactivating alerts, can take up to 15 minutes. Wait this time before checking the Alerts list to confirm your changes.

> [accordion] 2. Send Notifications
>
> You can send notifications either per email or via webhooks. On the **Notifications** tab, select one of the following options from the **Notification Method** list:
>
> > [tab] Email
> >
> > 1. Enter the email addresses of the users who should receive notifications when an alert is triggered.
> > 2. Enter one email per field. Note that you can add only 5 email addresses. Apply the changes.
>
> > [tab] Webhook
> >
> > 1. **Webhook URL** — enter the URL of the service that must receive notifications when an alert is triggered. The URL must start with `http://` or `https://`. If the URL is invalid or uses an unsupported scheme, such as `ftp://`, an error is displayed and you can't save changes.
> > 2. **Webhook Connection** — select a webhook connection or create a new connection by clicking ![add webhook connection](https://mintcdn.com/cognigy-docs-legacy/eGdkyf6N-EPpPKZA/_assets/icons/plus-simple.svg?fit=max\&auto=format\&n=eGdkyf6N-EPpPKZA\&q=85\&s=adfb44a61ca10e2b43ef42bbe4306753) and configuring the following fields:
> >    * **Connection name** — enter a name for the webhook connection.
> >    * **Username** — enter a username to authenticate the webhook URL with the service.
> >    * **Password** — enter a password to authenticate the webhook URL with the service.
> > 3. Apply the changes.


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