> ## Documentation Index
> Fetch the complete documentation index at: https://docs-classic.cognigy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cognigy Voice Gateway

*Cognigy Voice Gateway* is an AI-based solution to deploy voice AI Agents for automated phone conversations.

With Cognigy Voice Gateway, you can automate calls using AI-powered speech recognition, IVR, multilingual support, and seamless transfers to contact centers.

Designed for enterprise-scale, Voice Gateway ensures reliable, intelligent voice interactions that elevate customer experiences.

<video width="200" height="200" aria-label="Cognigy Voice Gateway hero animation showing an end user interacting with a voice AI Agent." autoPlay muted loop>
  <source src="https://docscognigyassets.blob.core.windows.net/assets/Cognigy_Microanimation_4_Light_V1_Optimised.mp4" type="video/mp4" />
</video>

⏸

> [card] [About Voice Gateway](https://docs-classic.cognigy.com/voice-gateway/overview.md)
>
> Start with our beginner's articles if you're new to Cognigy Voice Gateway or considering purchasing this product.

> [card] [Build Voice Agents](https://docs-classic.cognigy.com/ai/agents/develop/node-reference/voice/voice-gateway/overview)
>
> Create voice agents using voice Nodes, verbs, and Endpoints.

> [card] [Configure Voice Calls](https://docs-classic.cognigy.com/voice-gateway/webapp/overview)
>
> Use the Voice Gateway Self-Service Portal to configure call routing and connect this configuration to your voice agent.

> [card] [Outbound Calls](https://docs-classic.cognigy.com/voice-gateway/creating-outbound-calls.md)
>
> Create and manage outbound calls, including routing and authentication.

> [card] \[New

Click To Call Widget]\(/click-to-call/overview)

> Use the multimodal Click To Call widget to enable customers to speak directly with your voice AI Agent with a single click.

> [card] [Record and Monitor Call Data](https://docs-classic.cognigy.com/voice-gateway/webapp/alerts.md)
>
> Record and analyze call data to identify areas for improvement.

> [card] [Call Failure Handling](https://docs-classic.cognigy.com/voice-gateway/webapp/applications.md#call-forwarding)
>
> Diagnose and resolve call issues with backup providers and TTS caching.

> [card] [Supported Providers](https://docs-classic.cognigy.com/voice-gateway/references/sip-trunk-providers.md)
>
> Use available SIP trunk and speech providers or create a custom speech provider.

> [card] [Administer](https://docs-classic.cognigy.com/voice-gateway/webapp/users.md)
>
> Create and administer users in the Voice Gateway Self-Service Portal.

> [card] [References](https://docs-classic.cognigy.com/voice-gateway/references/sip-response-codes.md)
>
> Access detailed reference materials including SIP response codes and events.


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