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Updated in 2026.23

Description

The Disable User Inactivity Node stops checking for user inactivity in the current Webchat v3 session. Add this Node on Flow paths where the conversation ends, so that an inactivity input doesnโ€™t restart the Flow.

Prerequisites

  • Add the Enable User Inactivity Node to your Flow.
  • In the Webchat v3 Endpoint settings, set Flow to the Flow containing this Node and activate Activate user inactivity in the User inactivity section on the Behavior tab. While this setting is deactivated, the Node has no effect.

More Information

Last modified on November 11, 2026